Synctrack AI Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Give customers a branded track order tracking page with real-time shipment and delivery updates.
Synctrack gives merchants a branded track order tracking page upsell with real-time shipment and delivery updates. Customers can look up orders, follow packages across multiple carriers, and view estimated delivery dates in one place. Send automatic email notifications, monitor delivery performance, and identify delayed shipments with Sidekick fulfillment analytics. Use Shopify Flow to automate tracking workflows and keep customers informed throughout delivery.
- Create a branded tracking page with customer order status lookup.
- Track packages and shipments across multiple carriers in real time.
- Send automatic email notifications with Flow for shipping and delivery updates.
- Show estimated delivery dates, monitor delayed shipments and analyze in Sidekick
- Automate order tracking workflows with Flow and Sidekick.
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Flow
- Shopify Admin
- Checkout
- Customer Accounts
- Flow
- Klaviyo
- Twilio
- USPS, UPS, DHL, YunExpress,...
Categories
Labels and packaging
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 60 orders/month included
- 2,880+ couriers (DHL, USPS, FedEx, USPS)
- Track order on branded tracking page
- Email shipment tracking notifications
- Order lookup and order tracker
- 1 default language for tracking page
- Live chat support 24/7
Launch
$6 / month
or $60/year and save 17%
From $0.026/order/Month or $0.002/order/Year
Features
- 200 orders/month included
- All Free features included
- Product upsell blocks
- Tracking order analytics dashboard
- Custom shipment tracking status
- 3 languages for tracking page
- Live chat support 24/7
7-day free trial
Scale
$49 / month
or $490/year and save 17%
From $0.022/order/Month or $0.019/order/Year
Features
- 2,000 orders/month included
- All Launch features included
- Estimated delivery date (EDD)
- Blacklisting/Dropshipping mode
- Courier mapping
- 5 languages for tracking page
- Live chat support 24/7
- 1:1 Strategy Consultation Call
7-day free trial
Pro
$99 / month
or $990/year and save 17%
From $0.011/order/Month or $0.009/order/Year
Features
- 5,000 orders/month included
- All Scale features included
- Advanced analytics dashboard
- Unlimited 137 languages tracking page
- Live chat support 24/7
- 1:1 Strategy Consultation Call
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (93)
The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.
Thank you for your honest and thoughtful feedback 🙌
We’re really glad to hear our support team was responsive and able to resolve your issue quickly. That’s always our priority.
We also truly appreciate your suggestion about making the settings and options more flexible and comprehensive. Feedback like this helps us understand how we can improve the app to better fit different business needs. We’ll be sure to share this with our product team.
If you ever have specific ideas or requirements you’d like to discuss, we’d love to hear them. We’re always here to help 🚀
HUGE RESPECT TO CUSTOMER SUPPORT TEAM, THEY ARE LITTLE LATE BUT IT WORKD MY PROBLEM RESOLVED.
Thank you for your kind words and huge respect to our customer support team! We're glad your problem was resolved. If you ever need assistance, our team is always here to help 🚀
Great and simple app. Excellent support team who helps and answers your questions promptly.
Thank you so much for your kind review! 💙
We're delighted to hear that you're enjoying Synctrack AI Order Tracking app and found it both simple and effective to use. 😊 It's especially wonderful to know that our support team has been able to answer your questions promptly and provide the help you needed.
Your feedback means a lot to us and encourages our team to keep delivering both a reliable app and exceptional customer service. Thank you for choosing Synctrack AI Order Tracking app. We truly appreciate your support and wish you continued success with your store! 🚀
Support
App support provided by Trakow.
Resources
Launched
March 2, 2021 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Inventory, products, product listings, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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Edit Online Store
Theme, Online Store page content on a path controlled by the app
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View other data
Locales, locations, payment terms
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