Shoply AI Search & AI Chatbot
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The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations
Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs.
- Product Expert: Boosts sales with highly relevant search and recommendations.
- Fully Customizable: Teach AI with your expertise and tailor its personality.
- Self Starter: Zero setup, Shoply learns your website and products on its own.
- Multilingual: Engages with customers in their own native languages.
- Scalable: Designed for large catalogs (1M+ products and beyond)
Languages
English, French, Spanish, German, Japanese, Korean, Danish, Greek, Italian, Dutch, Portuguese (Portugal), Portuguese (Brazil), Swedish, Thai, Ukrainian, Chinese (Traditional), Chinese (Simplified), Vietnamese, Russian, Romanian, Polish, Norwegian, Hebrew, Arabic, and Filipino
Works with
- Checkout
- Shopify Admin
- Judge.me
- Smile
Categories
Search features
Display customization
Analytics
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Forever Free
Free
Features
- 50 chats or 150 searches per month
- Supports up to 50 products
- Replies in customer’s language
- Self serve service
Smart Start
$49.99 / month
Features
- 500 chats or 1500 searches per month
- Supports up to 1000 products
- Integrate with Judge.me, WhatsApp & more
- Teach AI with your expert knowledge
- Multi-lingual & auto translation
- Live chat with human agent escalation
- Standard email support
7-day free trial
Pro Perform
$149.99 / month
Features
- 1,500 chats or 4,500 searches per month
- Supports up to 10,000 products
- Email and chat support
- Everything else in the Smart Start plan
7-day free trial
Elite Engage
$449.99 / month
Features
- 4,500 chats or 13,500 searches per month
- Supports up to 50,000 products
- Guided AI customization for your store
- Premium support by our senior engineers
- Everything else in the Pro Perform plan
- Contact us for higher limits
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (21)
Very helpful app. It has made a real difference in improving our store’s conversion rate and creating a smoother shopping experience for customers. The app is easy to use, works well, and helps make customer service much easier and more efficient than before.
The support team is also excellent. They are helpful, responsive, and always willing to assist whenever we have questions or need support. Overall, this is a great app for any store that wants to improve conversions and provide better customer service.
Thank you so much for the thoughtful review! We’re really happy to hear that the app is helping improve your conversion rate and making customer service smoother and more efficient. Your feedback means a lot to us, and we truly appreciate your support. We’ll continue working hard to make the app even better!
GREAT PRODUCT, BUT NOT ENOUGH MEMORY TO TRAIN THE AI, ONLY LIMITED TO 2000 WORDS...ITS SHOUL EXPAND....BUT GOOD WORK...
Thank you for your feedback! We have increased per knowledge limit to 10000. In the mean while, you have always had the ability to add a lot more knowledges, plus file uploads, external urls as well. Hope you enjoy the new limit and features!
We are so beyond pleased and the above and beyond is when Rui made many of our text links clickable, this made all the difference in the world. The customer service and response is the best and we are so glad to have this functionality in our shop!
Thanks so much for your suggestion and kind review! We are super happy that our little change made a big difference. :)
Support
App support provided by Shoply AI.
Resources
Launched
September 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store, custom data, other data
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Edit customers
Browsing behavior, customer data
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View products
Inventory, product listings, products, collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order history, returns, shipping information
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View discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit store analytics
Web pixels
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View Online Store
Online Store pages, theme
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View custom data
Metaobject definitions, metaobjects
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View other data
Locales, locations, Shopify Markets settings, publications of products on sales channels
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