QuickReturns:Return & Exchange
- Pricing
-
Free plan available
- Rating
- 5.0 (54)
- Developer
- QuickReturns, Returns and Exchanges
Featured images gallery
Let customers raise returns and exchanges themselves. Fewer support emails, more revenue kept.
QuickReturns runs returns and exchanges end to end. Customers raise a request in a branded portal, choose an exchange, store credit or a refund, and get automatic status updates. You set return windows, non-returnable items, reasons and fees per product or collection. Rules auto-approve, auto-refund and auto-issue credit so your team stops working a shared inbox. Customers can exchange several items in one request, and returns sync back to your inventory, WMS and ERP so stock stays accurate.
- Branded self-service return portal customers use without emailing your team
- Multi-item exchanges: swap several items in a single request, not one by one
- Return windows, non-returnable items and return reasons you control per product
- Auto-approve, auto-refund and auto-credit rules that cut manual review time
- Return labels and reverse pickup using your existing courier accounts
Languages
English
Works with
- Customer accounts
- Canada Post
- Easyship
- Klaviyo
- RoyalMail
- Shippo
- UPS
Categories
Return options
Pricing
Choose the plan that best fits your business.
Free Forever
Free
Features
- 10 Return & Exchanges Requests
- Branded Return Portal
- Unlimited Reasons
- Unlimited logistic Partners
- Advanced Analytics
- Auto Tracking
- Customizable Policies
Growth
$19 / month
$ 0.29 per additional return/exchange request
Features
- All Free Features
- 60 Returns & Exchanges Requests
- Smart Exchange
- Promote Store Credit
- Teams
Boost
$49 / month
$ 0.39 per additional return/exchange request
Features
- All Growth Features
- 100 Returns & Exchanges Requests
- Unlimited Automations
- Upsell to Boost Revenue
Enterprise
$99 / month
$ 0.39 per additional return/exchange request
Features
- All Boost Features
- SMS Notifications
- ERP/Custom Integrations
- API Access
- Priority Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (54)
We absolutely love the software! It has been a huge help for us, especially as we were facing several challenges while managing returns and exchanges.
It has made the entire return and exchange process much smoother and more organized. We’re now able to provide our customers with a better experience while also keeping all return and exchange records properly tracked in one place.
Overall, it has significantly improved our workflow and made managing return and exchange requests much easier for our team.
QuickReturns has made our return and exchange process much smoother at Swashaa. It’s easy to manage requests, keeps everything organized, and saves our team a lot of time. The support team is also very helpful. Great app!
This app has genuinely simplified our entire returns and exchange process. What used to be a manual back-and-forth over email and WhatsApp is now fully self-serve for our customers they raise a request, pick exchange or refund, and the whole thing moves without our team chasing every step.
The setup was straightforward and didn't need heavy dev support, which mattered a lot given our bandwidth. Customer support has also been quick whenever we've had questions. For a D2C brand running high order volumes, this app has saved us real time and reduced the friction customers used to feel when something needed to go back. Highly recommend it if you're looking to make your post-purchase experience
Support
App support provided by QuickReturns, Returns and Exchanges.
Resources
Developer
111, North Market Street Suite 300, San Jose, CA, 95113, US
Launched
May 28, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Online Store
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Edit customers
Customer data
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Edit products
Product listings, products, inventory, collections
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Edit orders
Draft orders, order fulfillments, merchant managed fulfillment, all order history, returns
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards, gift card transactions
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Edit store credit
Store credit accounts, store credit account transactions
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Edit Online Store
Online Store script tags
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Edit other data
Locations, price rules
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