Buddy AI: Agentic Commerce
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4 AI agents for sales, support, conversions & insights—with human handoff via WhatsApp & Instagram.
Buddy AI powers your Shopify store with 4 AI agents. The Sales Agent recommends products and upsells shoppers. The Support Agent answers live chat questions 24/7 and offers human handoff via WhatsApp, Instagram, and other channels. The Conversion Agent re-engages hesitant shoppers with margin-protected offers. The Insights Agent analyzes conversations to reveal customer needs and growth opportunities. Voice shopping, lead capture, and customizable sales strategies complete your AI team.
- AI Sales Agent: Recommends products, upsells & increases conversions.
- AI Support Agent: 24/7 answers plus human handoff via WhatsApp & Instagram.
- AI Conversion Agent: Re-engages shoppers with margin-protected offers.
- AI Insights Agent: Turns shopper conversations into actionable insights.
- Voice Shopping, Lead capture, B2B support & customizable sales strategies.
- Popular with stores like yours
- Based in United States
Languages
English, German, Spanish, Italian, French, Arabic, Hebrew, Dutch, Norwegian, Danish, Swedish, Greek, Chinese (Simplified), Japanese, Polish, Lithuanian, Russian, and Hungarian
Works with
- Checkout
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Editing tools
Display options
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
Unlimited AI Replies. Only 4% commission on AI-generated sales
Features
- AI Sales Agent — converts shoppers
- AI Support Agent — helps customers 24/7
- AI Conversion Agent — closes deals
- AI Insights Agent — finds opportunities
- 1 sales strategy included
- Auto-trained on your products & pages
- Capture leads automatically
- Basic chat & performance analytics
7-day free trial
Growth
$49 / month
Unlimited AI Replies. Only 2% commission on AI-generated sales
Features
- AI Sales Agent — converts shoppers
- AI Support Agent — helps customers 24/7
- AI Conversion Agent — closes deals
- AI Insights Agent — finds opportunities
- 4 sales strategies to match your goals
- Auto-trained on your products & pages
- Capture leads automatically
- Advanced chat & performance analytics
7-day free trial
Pro
$99 / month
Unlimited AI Replies. 0% commission — keep 100% of your revenue
Features
- AI Sales Agent — converts shoppers
- AI Support Agent — helps customers 24/7
- AI Conversion Agent — closes deals
- AI Insights Agent — finds opportunities
- 4 sales strategies to match your goals
- Auto-trained on your products & pages
- Capture leads automatically
- Advanced chat & performance analytics
7-day free trial
Enterprise
$199 / month
Unlimited AI Replies. 0% commission — keep 100% of your revenue. On-site audit every 6 weeks. Monthly strategy call.
Features
- AI Sales Agent — converts shoppers
- AI Support Agent — helps customers 24/7
- AI Conversion Agent — closes deals
- AI Insights Agent — finds opportunities
- 4 sales strategies to match your goals
- Auto-trained on your products & pages
- Capture leads automatically
- Advanced chat & performance analytics
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (105)
We've used other chat apps before but the insights here are actually quite helpful. It shows us what people are asking and sometimes things we didn't even realize were unclear on our website. Would be nice to have even more reporting options, but I like where this is going.
Pretty good app overall. We mainly needed something to answer the same customer questions over and over and Buddy does that quite well. Took us a little time to adjust the information it uses but once that's done it works nicely. Support team is helpful too.
What caught our attention was the discount negotiation feature. Instead of giving everyone the same discount, Buddy AI can make offers to customers who might need that extra push. It's a pretty interesting approach and something we haven't seen in many other apps. Support has been great too.
Support
App support provided by Buddify.
Resources
Developer
Tatlısu Mah. Yudum Sk. Pera evleri B Blok No: 6b, Istanbul, 34774, TR
Launched
April 14, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, custom data, Shopify admin, other data
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Edit customers
Customer data
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Edit products
Inventory, product listings, products, collection listings, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, order edits, all order history for the last 60 days, returns, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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View store analytics
Reports
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Edit Online Store
Online Store pages, theme, checkout page
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Edit custom data
Metaobjects
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Edit Shopify admin
Files, legal policies
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Edit other data
Locations, publications of products on sales channels, product and variant inventory, product tags
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