Arc: llms.txt

Hi there, we understand how worrying a traffic spike is. Arc is a Built for Shopify app and installs no malware or scripts. It only writes plain-text llms.txt files to your theme, and those were removed when you uninstalled. Our servers are in the US and contacted your store only a few times per refresh. Many merchants report the same Singapore bot traffic with or without our app: https://community.shopify.com/t/getting-hit-by-an-influx-of-bots-from-china-singapore-now-more-bots-are-coming-from-latin-america/673347. If we can help look into it, email support@arcspeed.ai.

Hi there, thank you for the feedback, and we're sorry for the trouble. Arc is a Built for Shopify app, but you're right that our earlier version left something behind: it created two URL redirects (/llms.txt and /llms-full.txt), and these were not removed when the app was uninstalled. They are harmless today, and you can delete them anytime in your Shopify admin under Online Store > Navigation > URL Redirects. Arc no longer creates redirects, and uninstalling now automatically removes everything the app adds to your store. If you'd like a hand, just email us at support@arcspeed.ai and we'll take care of it with you.

Hi TMODCUSTOMS, there's an important clarification here for anyone reading this review.

Opr app does not touch your robots.txt. Our app generates llms.txt, a separate, emerging standard that helps AI assistants (ChatGPT, Claude, Perplexity, etc.) discover and understand your store's catalog. It lives at /llms.txt and is fully independent of robots.txt. We never read or modify that file. Whatever Grok flagged in your robots.txt was set by Shopify or another app, not by Arc.

On the product pages: nothing our app does can affect how your product pages render. We only publish a static llms.txt file at a separate URL. We'd still like to take a look and help you understand what happened. Please reach out at support@arcspeed.ai and we'll investigate.