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Sell more on WhatsApp and iMessage. Recover abandoned carts, send campaigns and answer with AI.
Kanal turns WhatsApp & iMessage into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp, iMessage, SMS, RCS marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge.
- Recover abandoned carts with automated WhatsApp Marketing flows and reminders
- WhatsApp, SMS, iMessage and RCS campaigns to segments with approved templates
- AI agent answers customers and recommends products on WhatsApp in 96+ languages
- Shared chat inbox with Shopify order context, tags, assignment and quick replies
- Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
- Popular with stores like yours
- Based in United States
Languages
French, English, Spanish, Italian, German, Portuguese (Brazil), and Portuguese (Portugal)
Works with
- iMessage
- RCS
- SMS
- WhatsApp Business
- Zobi
Categories
Real-time messaging
Automated responses
Cart recovery
Pricing
Choose the plan that best fits your business.
Demo
Free
Pro
$89 / month
Features
- WhatsApp abandoned cart recovery
- WhatsApp marketing campaigns
- WhatsApp chat widget & shared inbox
- Order confirmation on WhatsApp
- Revenue & performance dashboard
- 1 user
Scale
$149 / month
Features
- Everything in Pro, unlimited users
- WhatsApp, SMS, iMessage & RCS campaigns
- WhatsApp AI agent that sells 24/7
- Unlimited WhatsApp upsell automations
- Custom segments, A/B tests, carousels
- Multi-market: +$50/month per market
- Kanal MCP: Claude, ChatGPT, Cursor
- Klaviyo, Gorgias, Recharge, Crisp
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (143)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this WhatsApp marketing tool quickly drives incremental revenue, with very high ROAS and strong cart recovery that often beats email tools. They highlight easy-to-set-up abandoned cart flows, broad automations (campaigns, win-back, order and shipping updates, post-purchase), and precise segmentation. Setup is described as fast, the interface intuitive, and Shopify integration smooth. Support is praised as reactive and hands-on, with features that reduce support workload.
Franchement, meilleur investissement ! L'équipe est hyper réactive. Les flows de panier abandonné et relances sont lancés en quelques minutes, et les conversions sont dingues ! Les retours clients sont géniaux : ils adorent échanger en direct. C'est une nouvelle façon d'être encore plus proche de ses clients, et ça fait toute la différence. Merci à l'équipe Kanal
Probablement la meilleure application de récupération de paniers abandonnés que nous ayons utilisée. L’installation est simple, les automatisations sont efficaces et tout est facile à gérer. Très bonne expérience jusqu’à présent. Un grand merci à Erevan pour sa réactivité et son accompagnement !
Great app if you rely heavily on WhatsApp to engage with your customers. Kanal keeps improving everyday. Keep up the good work Lucas. Cheers
Support
App support provided by KANAL SAS.
Resources
Launched
September 24, 2024
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