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Identify problem customers before you ship.
Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites.
- Identifies customers who have charged back on other sites.
- Flag orders to PO Boxes or when billing/shipping are in different states.
- Flag orders from customers who create multiple accounts.
Languages
English
Categories
Reviews (11)
Unfortunately, it was broken from the get-go. When trying to verify my email address for notifications, I never received the email.
Would be a great app if you could search emails or addresses after you input them. Our list is long and it's a pain to have to look through the whole thing to find one customer to see why they are blocked. Please add a search feature!
Thanks for adding the feature so fast!
This is a great suggestion and has now been added to the app. Take a look and let us know what you think. Thank you!
Exactly what I needed: I add a customer's email or address in the black list and I get notified by email when the customer makes an order! Great!
Support
App support provided by Outlander.
Resources
Launched
March 19, 2021
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