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AI for sales and support, built into your store. Turn on ready-made Playbooks, no code needed.
Hellotext connects your store to WhatsApp, Instagram, SMS and webchat, and puts AI to work on sales and support. Pick a goal like cart recovery, repeat purchase or win-back, configure a ready-made AI Playbook and turn it on. No flows to build. The AI knows your catalog: it recommends products, checks stock and size, and shares the cart in the chat. It answers questions about orders and returns, and hands complex cases to your team with context. Reports show what each conversation brings in.
- Ready-made AI Playbooks for cart recovery, repeat purchase and win-back.
- Abandoned cart conversations on WhatsApp that share the checkout link.
- Product recommendations from your catalog, with stock and size checks.
- AI answers about orders, returns and FAQs, with handoff to your team.
- One inbox for WhatsApp, Instagram, SMS and webchat with customer history.
Languages
English and Spanish
Works with
- Checkout
- Facebook Messenger
- Push
- SMS
Categories
Estimate your monthly charges
Rounded up to the nearest dollar
Attributed Sales USD
Pricing
Choose the plan that best fits your business.
Starter
$0 / month
Plus usage charges
Features
- 1 WhatsApp verified line
- Capture subscribers with Webchat, Popups
- Cart Saver journey
- Build chatbots and automations
- WhatsApp & SMS Campaigns
- Unlimited customer profiles
- Support via email and chat
- Basic reporting in real-time
Usage
Percentage
Attributed Sales USD
5%
Small
$74 / month
Plus usage charges
Features
- Everything in Starter plus:
- Unlimited collaborators
- 8 eCommerce playbooks included
- Shared inbox for small teams
- 6 months of customer history
- Support via email and chat
Monthly usage tier
Percentage
First 2,000 Attributed Sales USD
Free
2,001+ Attributed Sales USD
4%
Grow
$299 / month
Plus usage charges
Features
- Everything in Small plus:
- 25 eCommerce playbooks included
- 2 Custom AI Agents
- 2 WhatsApp lines with catalog
- Teams with AI assignment and reporting
- Complete customer history
- Custom actions
- Priority support via chat
Monthly usage total
Percentage
First 10,000 Attributed Sales USD
Free
10,001+ Attributed Sales USD
3%
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What I love about Hellotext is how easy it is to set up and get started. Once the playbooks are running, it follows up with customers and helps bring in sales without me having to manage every message.
Llevamos 3 años trabajando con HelloText y ha sido una herramienta muy importante para nuestra estrategia de comunicación y conversión. Además de todas las funcionalidades que ofrece, algo que realmente valoramos es la facilidad para capturar nuevos leads y, sobre todo, las diferentes opciones que tenemos para convertirlos en clientes.
La posibilidad de segmentar las audiencias y crear campañas de WhatsApp con diferentes flujos y funcionalidades nos permite tener una comunicación mucho más personalizada y efectiva. Es una herramienta que hemos ido integrando cada vez más a nuestro proceso comercial y que nos ha ayudado a aprovechar mucho mejor los leads que captamos.
Desde que iniciamos la integración hasta las primeras campañas el acompañamiento ha sido excelente. Fácil de usar para el equipo y con resultados desde el día 1.
Support
App support provided by Hellotext.
Resources
Launched
August 28, 2024
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