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Turn visitors into buyers with Chatifai AI Livechat
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
Languages
English, German, Dutch, Spanish, French, Italian, Japanese, and Korean
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI conversations / month
- AI answers frequently asked questions
- Multilingual support
- Custom branding
- Auto sync Shopify
- AI product recommendations
Startup
$39 / month
or $390/year and save 17%
$0.09 per additional AI reply beyond the 300 monthly limit
Features
- 300 AI conversations / month
- Order Tracking
- Email Notifications
- Train Chatifai
- Custom Launcher Icon & Profile Image
- Agent / Contact Support Availability
- Remove "Powered by Chatifai"
- Includes Everything in Free
7-day free trial
Growth
$149 / month
or $1,490/year and save 17%
$0.09 per additional AI reply beyond the 2,500 monthly limit
Features
- $1 for the first month
- 2,500 AI conversations / month
- Up to 10,000 products
- 300 Knowledge Sources
- Unlimited Team Members
- Includes Everything in Startup
7-day free trial
Scale
$239 / month
or $2,390/year and save 17%
$0.09 per additional AI reply beyond the 7,000 monthly limit
Features
- 5,000 AI conversations / month
- Priority Support
- Built for high-volume Shopify stores
- Fastest feature access
- Priority Support
- Unlimited Team Members
- Includes Everything in Growth, Startup
- Highest AI conversation limits
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (33)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Chatifai has been a great addition to our Shopify store .The AI chatbot makes it easier to answer customer questions quickly and helps shoppers find products without waiting for support. I also like the multilingual support, which makes it useful for serving customers from different markets. Simple, helpful, and easy to use..
Thanks for the kind words! We’re happy to hear Chatifai is helping you support customers across different markets and languages.
This app is running on my store for a while now and it’s been genuinely helpful. It doesn’t need much attention once it’s set up, and it takes care of a good number of customer questions on its own. Makes things a bit easier, especially on busy days.
Thank you for the great feedback! We’re happy to hear Chatifai is taking care of customer questions and making those busy days a little easier. Thanks for using Chatifai!
Tried Chatifai because I wanted something straightforward for customer chat without a complicated setup. It was surprisingly easy to configure and the AI responses have been pretty good. So far I’m happy with how it works on my store.
Thank you for your review! We’re glad you found Chatifai easy to set up and that the AI responses are working well for your store. We really appreciate your support and look forward to continuing to improve Chatifai!
Support
App support provided by Chatifai.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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Edit customers
Customer data
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Edit products
Products, product listings, collections
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Edit orders
All order history for the last 60 days, shipping information, draft orders
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Edit discounts
Discount codes and promotions
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Edit Online Store
Checkout page, Online Store pages, theme
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View Shopify admin
Legal policies
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Edit other data
Price rules
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