Chatgram — Live Chat & Support

Chatgram — Live Chat & Support

Pricing
Free
Rating
0.0 (0 Reviews)
Developer
brandID

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  • Shopify customer support and live chat managed via Telegram.
  • AI-powered suggested replies and auto-translation in Telegram.
  • Centralized Telegram channel for multiple Shopify stores & teams
  • Shopify customer support and live chat managed via Telegram.
  • AI-powered suggested replies and auto-translation in Telegram.
  • Centralized Telegram channel for multiple Shopify stores & teams
  • Fast 3-step Chatgram setup with no-code Shopify integration.
  • Free Shopify helpdesk with unlimited conversations.

Turn every customer msg into a Telegram ticket. Reply to tickets in seconds, sell more, close faster

Your customers won't wait. Your dashboard makes them. Every minute a Shopify shopper waits for a reply is a minute closer to refund, abandonment, or a 1-star review. Yet most support tools force your team into yet another tab, another login, another inbox to babysit. Chatgram fixes that instantly: we turn every chat from your Shopify storefront into a structured ticket inside the app your team already opens 100 times a day — Telegram. No new dashboard. No training. No expensive helpdesks.

Your customers won't wait. Your dashboard makes them. Every minute a Shopify shopper waits for a reply is a minute closer to refund, abandonment, or a 1-star review. Yet most support tools force your team into yet another tab, another login, another inbox to babysit. Chatgram fixes that instantly: we turn every chat from your Shopify storefront into a structured ticket inside the app your team already opens 100 times a day — Telegram. No new dashboard. No training. No expensive helpdesks. more
  • Reply to customer questions from Telegram — no extra dashboard or app needed
  • Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
  • Multi-agent inbox with tracking & chat history to prevent duplicate replies
  • Receive and reply in any language with built-in auto-translation
  • Manage support for multiple Shopify stores from one Telegram channel

Languages

English

Categories

Real-time messaging

Automated responses

Customization

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Support

App support provided by brandID.

Resources

Developer

brandID

69 yorkville Ave., Unit 208, Toronto, ON, M5R 1B8, CA

Launched

May 19, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, discounts, Online Store

  • View products

    Inventory, products, collections

  • View orders

    All order history for the last 60 days

  • View discounts

    Discount codes and promotions

  • Edit Online Store

    Online Store script tags, theme, Online Store page content on a path controlled by the app

  • View other data

    Locations

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