BON Loyalty Program & Rewards

BON Loyalty is super easy to set up! We ran into a little hiccup with currency conversion display, but Kian, Dannie and Ame from their support team were so friendly and helped us sort everything out in no time. Couldn’t be more thankful — definitely a 5-star experience!

Haley and Hazel helps a lot, very nice and patient.

Hazel was terrific. I hit her with a complex technical issue I was encountering. She cut through all the noise and found the simplest solution. Well done Hazel.

wonderful! hazel customer rep resolved my issue super fast

BON has been an incredible partner for our brand! They've worked closely with us to build the right rewards experience for our customers and have even helped with customizations when needed. The team is thoughtful, creative, and always willing to collaborate. They truly put themselves in our customers' shoes and help us find the best solution. A special shoutout to Maxxie, who has been an absolut...

Great customer service from Hazel!

Excellent support! Full loyalty features work great for my cross-border shops, highly recommend for multi-store merchants.

Bon Loyalty is one of those apps that leaves a lasting impression. I actually remembered it from about two years ago when I was researching loyalty apps for my Shopify store. I had to put my business on hold for a while, so when I recently came back to continue building my store, I was genuinely happy to find Bon Loyalty already waiting in my list of apps. One of the things I appreciate most is h...

Fantastic experiences with Hazel & Ame! They are always so quick to respond and genuinely helpful whenever I have questions. Outstanding customer service!

Haley is good

The support team is really very responsive—Haley, as well as Hazel, were able to help me very effectively.

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I have only recently added this rewards program as my previous one was not effective. Ann helped me with the customer points transfer and she was incredible!

Mia a été très réactive et m'a bien expliqué le souci que j'avais lors du contact au SAV. Bonne application

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Kian was very responsive and very helpful when I needed help before and after launching the programme on my website. I also had some follow up questions which the team responded to very quickly - thank you!

I had quite a few issues when I first started using the app, but their staff member Ame was incredibly patient and helpful, resolving every problem for me. I am truly grateful.

Module intuitif, support très réactif ! A voir à l'usage

Quick and seamless help from Ame. Query was resolved very quickly

迅速で丁寧なサポートに大満足です！ 当初、ウィジェットが正常に表示されない問題が発生し困っていましたが、サポートチケットを提出したその日のうちに無事解決しました。 対応してくれたカスタマーサポートの Hazel、Haley、Ame は非常にレスポンスが早く、解決までの手順も具体的かつ明確で、とてもスムーズに設定を修正することができました。 機能が素晴らしいだけでなく、これほど迅速で親切な対応を受けられるなら、今後も...