Fera Product Reviews App

★★★★★

pretty straightforward and simple to use

★★★★★

Amazing customer service and immediate help when I needed it. Fantastic experience and would highly recommend!

★★★★★

empty

★★★★★

They resolved my issue with great patience and professionalism—thank you.

★★★★★

good app

★★★★★

Really happy with Fera so far. It was easy to set up, looks great on our Shopify store, and makes collecting customer reviews simple. The photo review feature is a nice touch and everything has worked reliably. Definitely worth checking out if you're looking for a review app.

★★★★★

A bit pricey but it's a very high quality service

★★★★★

has been using this app more than 7-8 years now - never disappointed and to the point well structured app - really recommended

★★★★★

Customer support is very good. They guided me well in fixing the issues with my app setup. I would highly recommend this app.

★★★★★

Excellent customer support! Holden went above and beyond to help me transfer my reviews from my previous store to Shopify. He was responsive, professional, and made the entire process incredibly easy. He even provided a backup CSV file and ensured everything was working correctly. I truly appreciate the support and highly recommend Fera Reviews.

★★★★★

Have been using Fera for a couple years and it's been wonderful! And the cherry on top is that their support team is SUPER responsive and has always been helpful. Definitely recommend.

★★★★★

The new price change of orders limit in the store is really unjust specially for old customers - who have good data populated with this app, Not Recommended for long term users as they keep increasing pricing +100% and you will regret once you have populated your data with them. Had been their customer since 2017 and frankly app doesn't worth the price now.

★★★★★

This app is constantly crashing. Users are merging between projects, creating potentially serious issues. Reviews on websites are often offline. These problems have been occurring for years, and the staff never fixes them. We are in the process of uninstalling it from all our stores.

★★★★★

The developer keeps changing pricing policies - Now that we have our data generated with their app, they have changed the pricing from 29$ to above 150$ overnight. This is quite misleading pricing policy. In addition the app is NOT that good also, app worth max 29$/ month.

★★★★★

Bad app, every few month changes conditions to charge you more money, doesnt work properly

★★★★★

The worst customer service experience I've had!!! The #Recently Sold Counter and Social Proof Popups Widgets aren't working on our website. We've contacted customer support about this issue. Here's their response: Hi there, Thanks for reaching out! Those widgets are legacy widgets, and they are already discontinued. We are now focused on review widgets only. Just in case you are looking...

★★★★★

Google Shopping review feed has been broken for months. We have asked time and time again and it still hasn't been fixed.

★★★★★

It was better when it was less complicated. I have attempted to add my reviews to my website, it isn't working, I am unable to customize the widgets. I might just cancel this.

★★★★★

We’ve been using Fera for a while now across multiple stores, and unfortunately our overall experience has been disappointing. Positives: The long trial period is definitely a plus. Frontend layout, emails, and widgets are beautifully designed and look very professional at first glance. Negatives: Performance & usability The app feels slow and sluggish in daily use — pages take a long time to...