Insureful Shipping Protection

★★★★★

Amazing service. Quick reply and took action swiftly. Solved my issue that I spend hours trying to fix. So helpful!

★★★★★

We added Insureful to Amaluna Vogue mainly to reduce headaches from lost and damaged parcels — and it's done exactly that. Customers happily add the protection at checkout, claims are simple, and we've turned a support problem into extra peace of mind for buyers (and a small revenue stream for us). What impressed me most was the support team: quick, patient, and they configured everything to fit o...

★★★★★

Customer service, particularly Rajan is extremely helpful! He helped us get the app working when we were having an issue during installation. Super friendly and knowlegeable, easy to work with!

★★★★★

It is a pleasure to work with the friendly team at Centous (the makers of Insureful). The team is responsive, knowledgeable and takes great care of its customers. We are very pleased with this app and love the helpful and friendly team of Shubh and Rajan. Highly recommended. Sam @ Fun Foods Canada https://funfoods.ca

★★★★★

The app is perfect. It does exactly what I want and the customer support is good and quick. Reccomend this.

★★★★★

Great app and support from Dev. Highly recommended.

★★★★★

Good customer service

★★★★★

Centous helped me obtain a trial version of this software at a discounted price. The overall experience was very smooth, and my customers were willing to pay for the shipping protection fee for this.

★★★★★

Good app and support help me to setup everything, thank you

★★★★★

Great Company, Great Service

★★★★★

Great app, great support!

★★★★★

Customer service is very helpful! Quick and responsive, didn't need to wait for an email. They were able to help with my problem too.

★★★★★

Does not let me setup. In Configuration Wizard there are 3 Steps, Setup Insurance Plan, Finish Setup, and Enable. Per the Guide once I create an Insurance Plan and click the Next button it should take me to Step 2 - Finish Setup ... but it doesn't .. just stays on the Step 1.

★★★★★

we installed the app and scheduled a meeting to understand how to set up the system as we have a very large store with thousand of products and orders a month, the time for the meeting was 10:30 PM as the support team does not work on USA time.... WHATCH THIS... even after getting an email reminding us of the meeting NOBODY SHOWED UP, so we had to overpay our team to attend a meeting where the sup...

★★★★★

over $3,000 in lost revenue! We installed this app to add a shipping-protection widget. Onboarding was quick and the team was responsive over email at first (credit where due). However, I explicitly instructed support not to test or activate anything on our live theme and to use an inactive theme until I approved screenshots. Despite that, they pushed changes live during a major promotion, which...

★★★★★

When the shipping protection widget is enabled, the app creates a product with 100 SKUs for percentage-based pricing (ranging from $1 to $99.98). The widget calculates a protection fee based on the cart total and your set percentage, then selects the nearest higher-priced variant. For example, if 2% of a $220 cart is $4.40, the widget will display the closest higher variant, $5.04. WHAT??

★★★★★

It doesn't work and neither does the help button on this app................................................

★★★★★

Excellent and swift support team. Apps works very good on all our stores. Highly Recommend it.

★★★★★

Easy to use, customer service is prompt with responses and we think it is a great addition to our Online store.

★★★★★

I have tried this app for the first time i have verry good impression since the support service was very friendly and corporative , i recommend .