PC ‑ Custom Product Options

★★★★★

Such a great team Lassandra helpt me perfectly, The personalisation works perfect. great tool for custom options :)

★★★★★

love this app! makes it easy for when i dont want to add an extra variant to my products. Had some questions on editing fonts and colors and the chat box was SUPER HELPFUL! Will definitely keep this app for life (:

★★★★★

Lassandra helped me perfectly with implementing everything I needed. She's amazing. Perfect app :)

★★★★★

Their new customer service has been amazing for us! They replied in about 15 minutes and were so helpful and nice! We love this app

★★★★★

Excellent support and fast resolution! I ran into an issue where my personalization fields were no longer working, and Lesandra stepped in and fixed everything quickly and efficiently. Not only was the problem resolved right away, but she also had a fantastic attitude throughout the process—friendly, professional, and genuinely helpful. It’s rare to get this level of support these days. Highly re...

★★★★★

Still has great customer support. We have used this app for several years and they have always provided excellent support. Their app works great for our customized product options. If you ever have an issue, they are very easy to get in touch with through live chat, and quick to resolve the problem.

★★★★★

Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!

★★★★★

Lasandra was a big help in getting my products organized. She was so patient with all my questions. She deserves the 5 stars!

★★★★★

I had a couple of questions when getting started and the customer support team was very helpful and quick to get back to me. I just started using the app but so far so good.

★★★★★

Updated March 2026 - Lasandra is absolutely exceptional!! We’ve used this app for over 7 years and it continues to perform flawlessly. Our store requires a high level of customization and complex variant configurations, and this app handles it seamlessly. From a customer standpoint, the interface is clean, intuitive, and easy to navigate - which is critical. Lasandra is always extremely responsi...

★★★★★

Work great for our products on our store.

★★★★★

Really helpful support, and the app does exactly what we want it to

★★★★★

Updating my previous review made on June 6, 2016 . . . I’ve had a five-star rating up for this app since i downloaded it over 10 years ago. I’ve updated the review and downgraded the rating to only one star - as low as the rating system allow. Not even deserving of 1 star in my experience over the last year. This app has cost us a lot of lost business and lost time trying to recover business th...

★★★★★

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★★★★★

This is the worst experience I’ve ever had. For 2 weeks, my business has been paralyzed because customization data fails to reflect in the cart and checkout. I am currently unable to switch to my new theme because of this app, and even worse, it has now stopped working on my current theme as well. They solved this exact same issue 8 months ago, so they know the solution, yet now they are constant...

★★★★★

Not working if you already have option in shopify. You cannot add a simple checkbox+upsell applying to every option price. +Ugly it mades my premium theme "clunky" + cannot setup a dynamic picture when you hit the box.

★★★★★

hard to use and costs too much

★★★★★

02.10.25 I uninstalled the app due to it not being so easy and a few issues with a few missing textboxes - after uninstalling, over an hour ago, the textboxes are still on my website -please remove them asap. Update - 05.09.22 I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues...

★★★★★

The files are not visible. I can't see the changes I made and I'm having a hard time.

★★★★★

Edit, the app is continually failing and costing us a lot of money by allowing customers to order goods at the wrong price, the work to fix this is getting out of hand, we spend hours everyday trying to liaise with customers that the app isn't working properly and that we have to invoice them for extra payment, the dev team is saying it has been fixed on a daily basis but every day it doesn't wor...