Relay: AI SMS Cart Recovery

We've been thinking of having our customer service team text customers and then we found Relay. I couldn’t be happier with it. Our company is VERY focused on our brand and customer interactions and the Relay AI agent was able to match our voice. Initially we were skeptical as it’s not a real rep, but we’re happy we gave it a shot. I had the app connected & fully functioning in about 5 minutes.

Relay has been so useful for our D2C brand. Our shopping cart recovery rate tripled, that extra revenue has boosted our paid media ROAS dramatically allowing us to increase spend and grow. It works like expected and setup was easy.

I come from an ecom background and needed a cart recovery tool that was more than just templated messages. Relay looked like the fit for my needs and it’s been working great so far. Much simpler than other tools I tried too

I moved away from PostScript, and tried multiple AI cart abandonment apps. Relay is by far the best. Nobody realizes that it's an AI and it's been able to recover and upsell many carts so far. A stable for my store.

I’m new to Shopify and needed some help with the app. I reached out on Livechat and Dany got on a call with me to guide me through everything. Been working smoothly so far

Simple setup and stable performance. We installed it in minutes and immediately saw a noticeable lift in conversion rate; messages feel personal and customers respond well.

Was hesitant at first but wow, I didn’t need to do anything and it’s been working great. didn’t even know it could upsell products so that’s neat. I was using PostScript before and never saw great results.

I’m a small store, trying to focus on the best products. I moved from PostScript because it was too complicated to do anything meaningful with it. The team at Relay helped me out after I asked for a call and we set it all up in 5 minutes. Already loving how it chats with my customers

Setup took 3 minutes. I moved from Klaviyo and already recovered two carts, both at full price without a discount code. For $29/mo that already paid for itself. Way simpler than setting up Klaviyo flows.