viaGlamour Cosmetics Lab

★★★★★

We used viaGlamour to launch a new product (we only wanted to sell one) I have a vision for growing up with natural skincare products. I wanted a tallow only skincare brand and they delivered on the formula! Really good customer service and experience building a custom-product. We are ambassadors for this cosmetics lab going forward!

★★★★★

Keira was amazing! She helped me set up my Élixir Privé store perfectly. Everything is now connected and working smoothly. Thank you so much for your professionalism and patience!

★★★★★

Cette entreprise offre des produits de qualité. Le sérum pour les cils est vraiment extraordianire. J'ai d'excellent retour sur la crème après rasage ainsi que la crème de jour. J'avoue adoré le savon aussi. La communication est excellente. Je recommande chaudement viaGlamour.

★★★★★

Thank you Alia and team for getting my inventory order on time for our big event this weekend! Grateful to you all!

★★★★★

Palette sizes are great, and the logo looks fantastic, except on the lip conditioner, colour is patchy. Can't wait to receive the other samples.

★★★★★

Best customer service experience they answered all my questions and Went above and beyond they were also very patient

★★★★★

Keira is super helpful!!

★★★★★

Keira has been amazing to work with. I have researched multiple private label opportunities and found that ViaGlamour has the best products, great pricing and fast, friendly service.

★★★★★

I have enjoyed working with viaGalmour! It’s a great company to get started in bringing your idea from concept to reality. I recommend testing options and finding what works best for you. It’s going to be work, be prepared to try, tweak, and keep refining your offering and keep going. The products are great quality, and above standard in terms how they get tested and the ingredients they use. I...

★★★★★

I really love the idea of the lab sending a photo of the products before shipping. It gives customers a preview of what they’ll receive, and I think that’s a really cool touch!

★★★★★

It's a small business, so if you need assistance, I highly recommend setting up calls or meetings to make sure things run smoothly. ViaGlamour has a lot of potential, and the product quality is there, but the process needs more communication. If you’re considering working with them, just be prepared to stay on top of every detail to avoid delays and misunderstandings.

★★★★★

The process is clean and easy for the set up. The products are quality. And the support staff is swift. You really cant ask more from a company who delivers on what they promise.

★★★★★

I'm not a fan of giving negative reviews (and they deleted mine here) just to get a point across, but here it is again. You can check TrustPilot for it too for honest negative reviews (they are very very recent). 1. The price of the subscription (which constantly changed) should not cost this much if the platform is not intuitive. All of the updates I made to my labels are all gone just because o...

★★★★★

Terrible customer service and slow shipping!

★★★★★

I am still being billed for this app when I uninstalled it. I’ve reached out two times with no response. Please fix the issue!

★★★★★

Its useless... the prices of the products is not competitive. The delivery might take weeks. The team is not responding. The app full of bugs.

★★★★★

Avoid!!! Don’t use their services unless you enjoy throwing money down the drain. I am writing this review because I have lost my patience. I have invested a significant amount of money to make my business work and all I got from viaGlamour was one red flag after another. The amount of mistakes and damage they caused is incredibly high. I can’t believe this company is legit and manages to do anyth...

★★★★★

Non-existent customer support. This app has BUGS BUGS BUGS. Logo uploading doesn't work 50% of the time, and you need to reupload 10+ times for it to stick to your settings. Try calling? Voicemail, no live person to talk to. They don't call back. Try emailing? No response. They offer a 14 day free trial but you wont hear from them in that time, so please pass for something else, this is NOT...

★★★★★

Software bugs and extremely slow shipping for great products. Edit: for clarity, I am talking about fulfillment time being slow. The order was not fulfilled in a timely manner due to an item being out of stock. This is a larger issue: the app does not properly indicate when items are out of stock, so customers order colors that cannot be fulfilled.

★★★★★

Everything started great, but after few months I am not really happy with missing tracking information, slow formulation and customer support. Working with another cosmetic brand and things happen much easier and faster. I think $99 do not worth it for this app. I spent time and money to build my brand but reputation I build is gone after their service. Products are nice but anything else I cannot...