Sami B2B Lock,Password Protect

★★★★★

I’ve had a great experience with SAMIB2B! The quality of the products has been excellent, and I’ve been very pleased with the overall service. Communication has been responsive and professional, and my orders have arrived as expected. As a business owner, I really appreciate working with a supplier that offers good quality, dependable service, and products I feel confident using for my customers....

★★★★★

Had some trouble getting this to work, but the help I received was great. Hoping it all works correctly going forward.

★★★★★

very helpful with issues I ran into it, would highly recommend

★★★★★

We use this app to lock our whole B2B store for logged-in customers only. Easy to set up and works reliably. Had a small issue recently and contacted support — they responded quickly and the developer fixed it the same day. Great support team.

★★★★★

I think it's a great app because it provides the necessary support in real time.

★★★★★

Perfect customer service! My problem was solved very quickly! Hailey was a lot of help!

★★★★★

Going to try this out. Looks like a good app. Customer service was lightening fast. I received support within minutes and we were in different time zones. Very happy with the responsiveness and they fix my problem right away.

★★★★★

We had trouble getting started but their customer service was awesome and kept at it till it was integrated with all the other apps we have. Now that the set up is done it's looking great and really easy to use.

★★★★★

Excellent support team—very responsive and effective at resolving issues.

★★★★★

Chloe, was amazing! Totally helped me and was very intelligent.

★★★★★

We have been using this app to hide product prices and the Add to Cart button since we only sell B2B. The app does exactly what it should. When minor bugs occur, customer service responds very quickly and usually resolves the issue very fast.

★★★★★

The Sami apps are great and the support is just as good!

★★★★★

It's a wonder how this app got so many positive ratings. I had to uninstall the app, and I asked helpdesk if there is any codes to uninstall before deleting the app. She said no, and asked me to go ahead to delete the app. I later found remnant liquid codes. Approached helpdesk for clarification. Reaction I got was, "oh just go ahead to delete the liquid file too". Such casual attitude in answerin...

★★★★★

The locks look like they work, but they do not actually protect anything. We learned this the hard way. We locked a private collection. When we added inventory, people with no access checked out and bought the locked products. After we complained, support pointed us to a separate "checkout lock" feature we were never told we needed. So the product lock hides pages but does not stop purchases. Tha...

★★★★★

Unhelpful and extremely rude customer service and condescending. When I said I would like a refund for the expired trial as the app didn't work for my needs, customer service responded as if I couldn't understand her. "Let me explain again". FFS. Highly recommend business owners to just use Claude or any AI models to generate solutions for your specific ecommerce B2B needs. I managed in 2 days t...

★★★★★

empty

★★★★★

The locks barely ever work out of the box. There is always some component that doesn't work correctly, so customers can find ways around the locks. When you contact customer support, they will first not believe you and act annoyed, give snarky answers, and be rude. Stay away if you can.

★★★★★

I am testing this app out and needed support to be sure I the items were being locked/protected correctly. The customer service rep (Chloe) through the chat was so helpful and patient while I worked to navigate how I wanted everything set up! I cannot attest to long term use yet, but I will be starting to use it over the next month.

★★★★★

Efficient customer service. Resolved an issue for us in short order.

★★★★★

We had several issues with hiding the price. The staff were attentive and always tried to resolve our problem. Despite our many questions, they did their best to find a solution for us !