BestChat: AI Chatbot+Live Chat

★★★★★

Amazing app. Made everything much easier for users. Thank you for founding this app seriously.

★★★★★

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★★★★★

perfect！！！！！！！！

★★★★★

Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time! The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go i...

★★★★★

So far so good. I hope that will be updated with some capabilites in the future. Would be nice for AI to be able to create orders and checkout links.

★★★★★

Setting up was smooth and the features are great! I'm trying it out and I believe this app will help my store drive in sales. So far, no complaints! :)

★★★★★

I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.

★★★★★

easy to set up and seems to be helping so far

★★★★★

It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.

★★★★★

As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service. Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impressio...

★★★★★

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★★★★★

It has been good previously, however after their recent Android app updates, it no longer sends notifications of new chats being opened by visitors . Because of this, a lot of chats go missing. Looks like we will have to switch to a new app that actually send notifications to mobile .

★★★★★

Good

★★★★★

muito top gostei bastante

★★★★★

Nice application and easy to use. Would like more customization options.

★★★★★

The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions

★★★★★

Compared to all I've tried. Amazing. This chatbot sounds so natural and is very sympathetic. I love that direct products are shown in the chat. I haven't trained the bot yet but I don't even feel like I need to.

★★★★★

Great so far

★★★★★

wow

★★★★★

Very good AI chat that you can train on your products and also give it the tone of voice you want to best represent your brand!