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Gravio: AI Chatbot & Live Chat icon

Gravio: AI Chatbot & Live Chat

AI-powered help desk with chatbot and live chat.

von Gravio · Veröffentlicht: Oktober 2025 · Kostenloser Plan verfügbar.

5.0 (9) auf Shopify
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Gravio is an AI chatbot and live chat app that automates customer support with knowledge base content, FAQs, documentation, help desk flows, and store data.

Auf Shopify holen →

Über Gravio: AI Chatbot & Live Chat

Gravio ist ein KI-betriebener Chatbot & Live Chat, der für Shopify entwickelt wurde, um den Kundensupport mithilfe Ihrer Knowledge Base und interner Dokumentation zu automatisieren. Die KI lernt aus FAQs, Help Center Artikeln, Richtlinien, Leitfäden, Produktdaten und Bestellinformationen, um genaue, kontextgerechte und mehrsprachige Antworten zu liefern. Gravio reduziert wiederholte Tickets, verbessert die Reaktionsgeschwindigkeit und hilft Händlern, den Kundensupport effizient zu skalieren, ohne das Supportpersonal zu erhöhen. Knowledge Base–Powered KI Chatbot für FAQs und Dokumentation Context-Aware Gespräche mit Produkten, Bestellungen und Chat-Geschichte Mehrsprachige KI-Unterstützung mit automatischer Spracherkennung AI + Live Chat Hybrid für nahtlose menschliche Übergabe Deep Shopify Integration mit Produkten, Bestellungen und Rabatten Mehr anzeigen Weniger anzeigen

Zuletzt geprüft: August 13, 2026 · Fresh

App-Details

Entwickler
Gravio
Kategorie
Store management
Preis
Kostenloser Tarif verfügbar
Veröffentlicht
Oktober 2025
Bewertung
5.0 (9) auf Shopify

Hauptfunktionen

  • 20 conversations
  • Product agent
  • Info agent
  • Faqs
  • 100 conversations
Integrationen mit:

AI chatbot help desk AI self-help Checkout documentation ecomposer helpdesk knowledge base

4 Tarife · ab kostenlos

Starter

Kostenlos

Small Business

$19/month

Business

$59/month

Enterprise

$139/month

Tarife und Preise laut Shopify App Store.

Bewertungen & Rezensionen

basierend auf 11 Shopify App Store Bewertungen

Mit den Pfeilen einzelne Bewertungen lesen

App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app
— Kayara Label
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
— Camli Beauty
This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.
— PulinGO
This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.
— Bonita
This AI chatbot is incredibly smart and helpful! Their support team is highly professional, incredibly patient, and always ready to provide excellent service .5 star !
— Wholesale4Kids
Its ability to recommend products, assist customers in comparing items, and even help find discounts is impressive. Combining AI suggestions with live chat in a single app makes it extremely convenient for enhancing the customer experience. The AI chatbot seems incredibly smart and useful!
— All The Way
The chatbot works smoothly and responds quickly. It can remind customers about their cart when they return to the website, which helps increase upsell opportunities. It also allows customers to track their order status directly in chat, saving a lot of time for the CS team. Simple, efficient, and very practical.
— Larmes Online
Really impressed! The chatbot setup was super easy, and it actually handles customer questions naturally.
— Vedlit
This is life saving for my website, Response is super fast <3 just love it
— Zen Walk
The AI chatbot looks really smart and helpful! I like that it can recommend products, help customers compare items, and even assist in finding discounts. Having both AI suggestions and live chat in one app is super convenient for improving customer experience.
— EZshop.Asia
This app is user-friendly and easy to use. The sleek color scheme adds a nice touch of style, and the order tracking feature is good! Highly recommended for anyone looking for a smooth experience!
— Stella Harte

Überblick 1 / 11

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