Hosted Email

Support was quick to reply with detailed instructions on how to rectify my problem. They also offered to fix my issue if I couldnt and followed up quickly to ensure everything was done correctly.

10/2/2025 - Hosted Email as originally stated has absolutely fantastic customer service and great app for small online shops. Highly recommend adding for hosted email services. Great app to round out as many service apps as possible under Shopify. It makes it so much easier to manage. Nice guided steps to set up, it took a couple of hours to remember the DNS host to achieve that portion of the...

This has been one of my best customer service experiences ever. I changed my email name, and I was afraid that I was going to lose all my previous info, but Dan helped me with the process to migrate my old emails from the old account to the new one, and it was a breeze. He was willing to help me set up my DNS as well, and he was there from beginning to end. I HIGHLY RECOMMEND Hosted Email for your...

Best in class Email Hosting for Shopify. Outstanding fast support by Dan Support Tech too. We are a NOT for Profit so needed a no-cost basic functionality for alias emails only. This is the one to install! Easy.

Had a great experience with Dan and Jack in the support team. We needed to upgrade our storage options and in the process uncovered issues with our domain - Dan and Jack worked hard to get these problems resolved on our behalf even with it being beyond their responsibility. Fantastic service and now our emails are exactly where we need them to be and working seamlessly. Thanks so much!

We have been using this email client for about three years, and every time we have needed support, primarily for integrating changes on our end rather than issues on their side, we have received fantastic assistance. The communication is quick and to the point. They are always willing to help and take care of tasks for us so we can get back to business. I wish we could give them more than five sta...

The app works well - but that is not the primary reason for the rating. I have needed service twice now - not because of the app, but due to transitions needed for our business. Their service has been awesome. Prompt response and everything taken care of correctly. I don't experience that from a lot of companies these days - so this is what really stands out for me.

I'm user of this app for few years now, and what a fantastic service! Every question and inquiry I had was successfully resolved asap. Thank you so much!!

Fast response from support team and the app is working correctly. Support set it up for me the same day and made sure it was working properly. Thanks!

so Excited to use this hosting app thats already within shopify instead of going elsewhere. I had trouble setting everything up and they went in and did it for me! They are so helpful!

Good customer service. Very responsive to questions and issues. It's directly integrated into Shopify so that helps. Only thing I am not 100% happy with is spam filtering. It could be better. Wish it had the same filtering and flagging for spam that GSuite uses.

Excellent service, we have been working together for almost 3 years and we have never had any major problems. And if we had, we got a quick and efficient solution. AWESOME!

This is an easy to use, simple, email service which is perfect for me. I am writing this review today because this week, Shopify updated which unintentionally shut down Hosted Email 24 hours. Normally, I never have issues with Hosted Email. I found a way to email them via the support system and told them I won't get any email they send me but wanted to let them know their app down. A customer serv...

Just installed Hosted Email and my first inquiry received an instant, informative reply. So far so good guys thanks. Lee