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Ticket Flow ‑ Better support icon

Ticket Flow ‑ Better support

Let customers open tickets, reply in your Admin page

von South tech · Veröffentlicht: Mai 2026 · Kostenloser Plan verfügbar.

5.0 (5) auf Shopify
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TicketFlow brings storefront support into Shopify Admin: tickets with customer & order context, email alerts, and links from your store menu and accounts.

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Über Ticket Flow ‑ Better support

TicketFlow bietet ein einfaches Ticketing-System für den Kundensupport.Kunden können ein Support-Ticket von einer Support-Seite im Storefront öffnen, eine eigene Bestellung auswählen, Dateien anhängen und dem Gespräch folgen. Händler können Tickets im Admin erstellen, indem sie einen Kunden auswählen und eine Bestellung auswählen, dann mit Anhängen antworten, den Ticketstatus aktualisieren und Tickets in großen Mengen verwalten. TicketFlow kann auch interne Tickets erstellen, die für Kunden nicht sichtbar sind. Kunden-Support-Tickets mit einem gemeinsamen Gesprächs-Thread Kunden können Tickets für eine bestimmte Bestellung öffnen und Anhänge hinzufügen Admin-Ticket-Erstellung mit Kundensuche und Bestellpicker Ticketstatus-Updates und Massenaktionen (Update-Status, Löschen) Interne Tickets für Teamworkflows Mehr anzeigen Weniger anzeigen

Zuletzt geprüft: October 5, 2026 · Aging

App-Details

Entwickler
South tech
Kategorie
Store management
Preis
Kostenloser Tarif verfügbar
Veröffentlicht
Mai 2026
Bewertung
5.0 (5) auf Shopify

Hauptfunktionen

  • Email notifications
  • Clients and Admin tickets
  • AI responses generation
  • Admin only tickets (for intern tickets)
  • Bulk tickets edit
Integrationen mit:

Shopify Admin

2 Tarife · ab kostenlos · 7 Tage gratis testen

Free Plan

Kostenlos

Premium

$9.90/month

Tarife und Preise laut Shopify App Store.

Bewertungen & Rezensionen

basierend auf 11 Shopify App Store Bewertungen

Mit den Pfeilen einzelne Bewertungen lesen

Best client support app, easy to use and very powerful.
— ViXELZ
Ticket Flow is a good app and it also has great support.
— SchmierCup
Great app to centralize client support and keep track of everything without flooding our email box
— Dewly
Much better than usual apps, much simpler and efficient to use!
— Murphy Tech
This app really helped me manage tickets on my store, I recommend it.
— AEKONIK PH
Before using it, our inbox was overloaded and it was difficult to know which requests had already been answered, which ones were still pending, or what another team member had already done. Now everything is centralized and structured. The workflow is simple, the ticket statuses are clear, and all the Ai response feature saves time on repetitive requests. It is a great tool for keeping customer s...
— Rahma e-Shop
We've had a great experience with TicketFlow. It's simple to use, keeps our support tickets well organized, and helps our team respond to customers much faster. Great tool!
— Mini Wonder
TicketFlow has made our customer support much more organized. Everything is in one place, making it easy to track conversations and collaborate with the team. Highly recommended!
— Flairscords
TicketFlow made our support much easier to manage. Everything is clear, organized and linked to the right order.it saves our team a lot of time and helps avoid missed messages or duplicate replies
— Little Legacy Kids
Very useful app for any Shopify store that wants to improve customer support. Being able to connect each support request directly to an order is a major advantage. We can quickly understand the customer's situation without searching manually through Shopify, emails, or internal messages. The ticket history is also very clear, especially when several people work on support. Everyone stays aligned...
— AEKONIK PH
TicketFlow completely changed the way we manage customer support. Before, we were receiving a huge number of emails every day and it was very easy to lose track of conversations, previous replies, and what had already been done. Now, everything is clear and organized in one place. The whole team can see the ticket history, what a colleague already replied, what actions were taken, and whether the...
— LUNA LOLA

Überblick 1 / 11

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