Unified Repairs Support

All-in-One Repair Management Software

von Yity Apps · Launched: Mai 2022 · Free plan available.

4.4 (5) on Shopify Built for Shopify

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It is a repair software for E-commerce stores that allows your team to manage all repair tickets

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Über Unified Repairs Support

Unified Repair Support streamlines your repair operations with unlimited repair request creation and built-in customer registration. Manage request status flexibly with predefined options like "open," "repaired," and "completed," plus custom statuses tailored to your workflow. Create email templates to automate customer communications at each status stage. Automatically generate draft orders based on products used in the repair process. With a few clicks install the app and start using it for repair tickets. Internal Chat History, Ticket Statuses, Tickets Notifications, and much more. Integrate Customer Side Form to store and start to collect repair requests. Mehr anzeigen Weniger anzeigen

Zuletzt geprüft: July 17, 2026 · Fresh

App-Details

Entwickler: Yity Apps
Kategorie: Store management
Preis: Kostenloser Tarif verfügbar
Veröffentlicht: Mai 2022
Bewertung: 4.4 (5) on Shopify

Hauptfunktionen

10 Repair Requests
Customer Support Included
All features included*
Unlimited Repair Requests
Dedicated Customer Support

3 Tarife · ab kostenlos

Free

Unlimited

$14.99/month

Dedicated Server

$49.99/month

Tarife und Preise laut Shopify App Store.

Bewertungen & Rezensionen

basierend auf 11 Shopify App Store Bewertungen

Mit den Pfeilen einzelne Bewertungen lesen

Good app for tracking repairs.

— HK Jewels

To be honest, I had some reservations about this app initially and shared the same impressions as some of the mixed reviews here. However, once we actually installed it and started using it in our daily workflow, it completely changed our mind. It has genuinely made managing our daily tasks much more efficient. The app is absolutely worth using, though there is still some room for improvement. It...

— MEABIA

Good morning. I'll explain a little more, or rather, a bit better, from my perspective. First of all, I want to say that $14 USD is expensive, not because I use the paid version or don't pay, but because I'm speaking from the perspective of a merchant, but also from the perspective of a customer who visits a website with technical support, tries to use your app, and encounters the following. When...

— Canarias-Stock.es

Unified Repairs Support is a good enough software. It’s nothing exceptional (but it’s also only 15$/month). It’s not a replacement for a repair-shop first POS system, but it can help manage your store with some useful features (like email messaging and a customer portal). The dev team is quite responsive, able to help via WhatsApp within 12 hours of a message. The biggest problem with the softwa...

— MacClinic

empty

— Zigtechphone

The app works on a basic level, but it's a new app so they are working through some glitches (the issue of searching by name, mentioned by a previous reviewer, seems to have been solved). I was able to schedule a virtual meeting, and they resolved some issues for me, but there are some issues that remain unresolved, and I'm still waiting for a response. Update: It took a few days, and they apol...

— HK Jewels

Love the app and the user interface so far. It allows us to collect more info from the customer and control the flow of returns so nobody's time is wasted. The free plan is awesome and we can't wait to upgrade to the paid plan so we don't have to worry about the 10 tickets per month limit. Small hiccup in upgrading.

— LabJack

App works well for our basic needs, however, the search function to add a customer to a ticket does not allow you to properly search by name (You have to use email or phone #, if you search name every person with that name comes up). The app is very helpful in allowing us to track our machine repairs across both stores. Overall, very happy to have this app available to us and with minor tweaking,...

— SewingMachine.com

Demasiado elevado el precio mensual de 14 usd debido a que la aplicación es visualmente muy muy triste pobre. tiene pocas opciones, tendria que existir una parte cliente y otra empresa, donde ambos se comuniquen y adjunten fotos de las reparaciones, tambien un boton que después de inspeccionar el aparato a reparar tenga un botón el cliente para pagar. después de esto el cliente visualmente en su...

— Canarias-Stock.es

I lost all my pictures. I was counting on this app to track all of my repairs, but they made a change in the server after pictures wouldn't load, and now I can't access the pictures of all of my clients' repair items. No immediate response when I message them, even though it says 24/7 support. Very upsetting and unprofessional. Edit: They responded a day later. The data is lost (they will back...

— HK Jewels

Installed The app, no problem so far. App is basic missing even basic features wich are important. Like a translating / language feature for customizing lay-outs and links. Dont know why app is opening external link for creating new repair and not in the current website domain. App is something I have been looking for, for my business to log repairs. Would like to transfer the technicians Remarks...

— hedo computers

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